The monitoring centre has the capability to receive alarms in all of the current dialler formats, Securitel Network, GSM Mobile backup units and the ADPRO FastScan remote CCTV system.
All incoming and outgoing phone calls are recorded on a Digital voice recorder.

AlarmNet Monitoring is currently providing alarm monitoring services to many thousands of clients, ranging from very simple domestic systems with only two detectors to large commercial systems with over three hundred detectors, reporting via forty five partitions (areas) via the Direct Wireless, Securitel Network and as a dialler, with GSM backup.

The DirectWireless network is a Virtual Private Network operating within the Optus GSM/GPRS network which is dedicated exclusively to high security alarm monitoring. In conjunction with the DirectWireless network, the DirectWireless Guardcell is designed to facilitate wireless alarm monitoring to AS2201.5-1992 Class 4 and 5 for alarm transmission services.
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Redundancy
AlarmNet Monitoring has installed four, 4 line SCSI PSTN/GSM Central Station Redundancy Receivers so that in the event of accidental or deliberate disruption to the 16 incoming telephone lines to the FE-100 alarm receivers, client generated alarms will be received and actioned. This equipment is only available to selected Monitoring Centres, of which AlarmNet Monitoring is the first in SA.

For this service to be provided the bureau 1300/1345 numbers will need to be routed through the dedicated OPTUS network established by SCSI and AlarmNet Monitoring.

1300/1345 is diverted to the first number in the PSTN rotary group. If the PSTN rotary group is BUSY, NOT AVAILABLE or NO ANSWER for more than two rings the 1300/1345 network will seamlessly switch the alarm call to the first GSM number in the GSM rotary group. The SCSI 19” rack mount receiver comes with 4 x GSM line cards and connects directly to the PSTN alarm receiver. The GSM rotary group can be expanded to 60 GSM incoming lines.